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BE General Questions
We build the backbone of electrification through installing fast EV charging stations, setting up high-voltage grid connections, and integrating battery energy storage systems. From initial planning to final commissioning, we handle the entire project in-house – including design, construction, and even ongoing maintenance of your equipment.
We provide an end-to-end, one-stop solution with a focus on quality and speed. Our team handles everything (electrical work, civil construction, permits) under one roof, which means faster completion – some high-voltage projects can be done in as little as 14 weeks. We’ve installed thousands of charging points and are certified by top charger manufacturers, so you can count on our experience and reliability.
It depends on the power you need. If your total charging demand will exceed roughly 100 kW, the grid operator typically requires a high-voltage connection with a dedicated transformer station. In those cases, we take care of installing the high-voltage cabin and transformer so your site has enough power. For smaller installations under that threshold, your existing low-voltage supply might suffice – we’ll assess and guide you on the right setup.
Thanks to lower energy rates on high-voltage supply, these investments pay off faster than you might think. Many clients recoup the cost of a high-voltage station in about 4 to 5 years through electricity savings. After that break-even point, you continue to save with every kilowatt-hour, making high-voltage a smart long-term choice for heavy charging use.
Yes – we stand by our installations. Our Reeload Care program offers full maintenance and support to keep your chargers and high-voltage equipment running reliably. This includes preventive check-ups, software updates, and quick corrective repairs if something goes wrong. We even monitor your infrastructure and have technicians on call 24/7 for urgent issues, so you’re never left on your own.
We’re based in Belgium and the Netherlands, serving the Benelux region and supporting projects across Europe. Our clients are infrastructure developers and charge point operators—such as Tesla, Shell, Engie, and similar partners—who rely on us to build high-power charging and energy storage systems.
We carry out these installations at their end-customer locations, including office parks, production sites, retail centers, logistics hubs, bus depots, and truck parking facilities. Whatever the industry or site type, we provide the infrastructure that powers electrification.
Hardware Questions
We work with many of the top EV charger brands on the market. Reeload is a certified installation and service partner for manufacturers such as Alpitronic, ABB, Kempower, Siemens, Ekoenergetyka, Tesla, Star Charge, Wallbox, and others. Being certified means our team is trained to install those chargers correctly to the manufacturer’s standards – ensuring safety and preserving your warranty. If you have a specific charger brand in mind, chances are we have experience with it (and if not, we can quickly get up to speed).
We install everything from standard “fast” chargers to the ultra-high-power systems. In figures, that means we handle chargers as low as about 50 kW (common fast charger) up to 350 kW or more per charging point for the latest high-power chargers. We’ve even built large charging hubs with total site capacity in the megawatts. Whether you need a small setup for a few vehicles or a massive charging station for a fleet, we can deliver the appropriate power level to meet your needs.
We have solutions for that. If your available grid power is limited, we can implement smart charging management so your chargers share power intelligently. For example, if multiple vehicles charge at once, the system can balance the load so you don’t exceed your supply capacity. We can also integrate a battery energy storage system: the battery can charge when usage is low and then provide extra power when many EVs are charging at the same time. These strategies (load management and battery support) allow you to run high-power chargers without overloading the grid or incurring huge peak demand charges – effectively getting more out of a smaller connection.
Yes. Battery Energy Storage Systems are part of our service offerings. We can add on a battery system to your project to store energy and deliver it when needed. BESS can be very useful for EV charging sites: they can reduce peak power draw from the grid (saving on costs), provide backup power if there’s an outage, and make better use of renewable energy (like storing surplus solar power for nighttime charging). If a battery system would benefit your setup, we’ll include it in the design and handle the full installation and integration of the unit.
We can supply the hardware for you. In fact, being partners with the leading charger manufacturers, we often procure the chargers and equipment as part of our projects. This ensures you get the right hardware for your needs, and it comes with full warranty and support. Of course, if you’ve already sourced specific charging units, we’re happy to install those too – we’ll just verify they meet the requirements of the project. Either way, we’ll make sure you have all the necessary hardware, installed correctly.
Besides the chargers themselves, a high-power site typically requires some heavy-duty electrical gear. Key components include a medium- or high-voltage transformer and switchgear (often housed in a compact substation or HV cabin) to step down and distribute the power. You’ll also need appropriate cabling, conduit, and safety systems (like circuit breakers, fuses, and grounding) to connect everything safely. Rest assured, we take care of specifying and providing all these components. We deliver a complete package – from the grid connection point all the way to the charging plugs – so you won’t have to worry about missing pieces or compatibility issues.
Installation Questions
Timelines can vary by project, but we work to get you up and running quickly. A standard fast-charger installation (once permits are ready) might be completed in a matter of weeks. High-voltage station projects do have longer lead times – often starting around 14 weeks for the transformer station to be built and delivered – but we plan ahead to streamline the schedule. In some cases we even have certain components in stock, which can shorten the wait. Once all equipment is on site, our team moves fast to install and commission your system without unnecessary delays.
In most cases, yes. Installing high-power chargers or a new electrical connection requires permits and coordination with the local utility/grid operator. The good news is Reeload handles all of that for you – we take care of the paperwork, technical studies, and approvals to make sure everything is compliant. You won’t have to navigate bureaucracy; we manage the permit process end-to-end while keeping you informed.
Absolutely. We offer a turnkey service that covers the entire installation from start to finish. This means we handle the site planning and engineering, all the civil construction (like excavation, trenching, and concrete work), and the complete electrical installation. Because our team manages every step in-house, you don’t need to juggle multiple contractors – we ensure all parts of the job are coordinated and completed to our high standards.
We make every effort to minimize any disruption to your business. Most of the heavy work – trenching, cabling, installing equipment – can be scheduled at times that avoid your peak hours or sensitive operations. We’ll coordinate closely with you on timing and logistics. In practice, many installations can happen with little to no downtime for your facilities; if a temporary power shutdown or area closure is needed, we’ll plan it for when it impacts you the least.
It depends on your current electrical capacity and the power of the chargers you want. Smaller setups (like a couple of 22 kW chargers) might run on your existing supply. However, high-power fast chargers (50 kW and above, especially multiple units) often require a heavier electrical feed – possibly a new transformer or even a high-voltage connection if the load is big enough. As part of our process, we evaluate your site’s power needs and let you know if upgrades are required. If they are, we include that in our plan and handle everything, so your electrical system will be ready and safe for the new chargers.
Yes. We have the capacity and experience to manage multi-site projects and large-scale rollouts. In fact, we handle hundreds of installations per year. If you need EV charging stations at different locations, we can standardize and streamline the deployment across all sites. Our project managers ensure each location is executed efficiently and consistently, so you get the same quality results every time. Whether it’s one site or fifty, we’ll coordinate the schedule and resources to make it happen smoothly.
Process Questions
We follow a clear, phased process. It typically starts with an initial consultation and a site survey where we discuss your needs and assess the location. Next, our engineers design a solution tailored to you, and we handle all permitting and coordination with the utility or grid operator. Once approvals are in place, we move into installation – doing the civil works, electrical hookups, and setting up the chargers or high-voltage station. After installation, we perform thorough testing and commissioning to ensure everything works perfectly.
Finally, we hand over the operational system to you (often with a walkthrough), and if you opt for it, our maintenance team will keep providing support. Throughout the project, we keep you updated at each milestone so you always know what’s happening.
Definitely. We don’t expect you to know exactly what you need – that’s our job. Our team will evaluate your site layout, electrical capacity, and usage goals, then recommend the best equipment and design. We help you choose the right type and number of chargers, the appropriate power levels, and any supporting gear (like transformers or a battery system) to fit your needs. We always design with the future in mind too, so the solution we propose will not only meet your current requirements but also allow easy expansion as your EV charging demands grow.
We do. Reeload takes care of all the liaison with the utility companies and grid operators on your behalf. That includes filing applications, submitting technical documents, arranging any grid studies, and securing the necessary permits or grid connection agreements. We know the process can seem daunting, but we’re experienced in it – you won’t have to deal with the bureaucracy. By the time we’re installing hardware, all the permissions will be in order, thanks to our groundwork.
Compliance and safety are at the core of everything we do. Our engineers and technicians stay up-to-date with the latest electrical codes, building regulations, and industry standards. We incorporate all required safety features into the design (proper grounding, circuit protection, insulation, signage – you name it). During construction, we strictly follow the rules and conduct inspections at key stages. Before we hand over the installation, we perform a thorough final inspection and testing to confirm everything is 100% safe and compliant. Also, being certified by leading equipment manufacturers means we install their hardware exactly as intended, preserving warranties and adhering to best practices.
Yes, integration is one of our strengths. We will tie the new charging infrastructure into your facility’s existing electrical system seamlessly. For example, if you have on-site solar panels or other renewable energy sources, we can configure the system so that your chargers use that green energy when available. We can also implement smart energy management – ensuring the chargers work in harmony with your building’s power use to avoid overloads. In short, we make sure your new chargers aren’t isolated pieces, but rather a well-integrated part of your overall energy ecosystem.
Once your charging system is up and running, we don’t just walk away. We’ll spend time with you going over the basics of the new equipment, such as how to operate the chargers or any software interface they come with, so you feel confident using them. More importantly, we provide ongoing support. After installation, you have the option to join our Reeload Care maintenance program, where we monitor your chargers, perform regular servicing, and are on-call if anything needs fixing. Even if you don’t choose a formal maintenance plan, we’re always available if you have questions or need help down the line. Our goal is to ensure you get long-term value and smooth operation from your investment.
EV-Chargers
This depends heavily on the number of chargers and the distance to the power source, but for a standard retail or logistics site with 2–3 fast chargers, you can expect the installation to take 1 to 3 weeks.
Larger projects, such as bus depots, e-truck charging hubs, or the construction of an entirely new parking area, can take over a month.
Reeload often competes with large installation firms, but we distinguish ourselves through a highly results-driven approach. From day one, we’ve embraced a “lean & mean” mindset, enabling us to quickly provide proposals and execute installations—even for complex sites like bus depots and e-truck charging stations.
All this is done while strictly adhering to safety regulations: our VCA** certification also qualifies us to work with chemical companies in port areas. We keep all expertise in-house, so there’s no need to rely on external knowledge centers or sister companies. In the best-case scenario, we can deliver a high-voltage station within just a few weeks.
Reeload specializes in industrial projects, where our expertise adds the most value. We do not handle private residential installations.
We only work with AC chargers on a large scale (where power capacity and grid connection become complex) or in combination with fast chargers, high-voltage systems, or battery storage solutions.
Absolutely. We currently manage around 150 major projects per year. Both founders of Reeload previously ran a 20-person installation company that delivered large-scale industrial solar projects totaling 160 MW/year, generating annual revenues of €100M.
This is only possible by internalizing core competencies and working with exclusive external partners who meet our high safety and quality standards. Reeload applies the same proven business model.
Reeload is brand-independent: we believe the product should fit the project, not the other way around. We’re certified for and experienced with most leading European and Asian brands. Manufacturers also recognize us as a reliable installer.
If a project involves a new type of charger, we analyze its installation manual and compare it to known systems to ensure proper implementation.
As early as possible. Early involvement allows us to significantly reduce costs by advising on placement, cable routing, and trench design.
For example, if a cable runs through a duct or pull pit, its heat dissipation is reduced—requiring a much thicker cable, which could add tens of thousands of euros to the project.
With our expertise, we make it a priority to optimize every element of the project, down to the finest details.
High Voltage
free to contact us if you don't get your question's answer in below.
You’ll need a high-voltage station (also called a medium-voltage or transformer station) whenever your site’s power demand goes beyond what the standard low-voltage grid can supply. In practical terms, if your total load is above ~100 kW, most utilities will require a dedicated high-voltage connection to feed your project. So if you’re planning multiple fast chargers or any other heavy electrical load, chances are a high-voltage station will be mandatory to safely provide that level of power. We can help determine this during the planning stage and will handle the high-voltage setup if it’s needed.
High-voltage connections let you pull in a lot more power, which is essential for large EV charging hubs or fleet operations. One big advantage is lower electricity rates – high-voltage users often pay less per kWh, so your energy costs drop. A high-voltage infrastructure is also more robust and future-proof: it gives your site plenty of headroom to add even more chargers or other energy-intensive systems later without major rework. In short, it’s a bigger up-front investment, but it enables efficient, large-scale charging with better long-term economics.
Faster than many expect. The exact timeline depends on the utility and equipment lead times, but generally once we have the design approved, the longest part is waiting for the transformer station components to be built and delivered (around 14 weeks lead time is common). We often do all the ground works and preparations while waiting for the equipment, so nothing sits idle. When the high-voltage cabin and transformer arrive, our team moves quickly to install and connect them, which usually only takes a few days to a couple of weeks. We also test everything thoroughly before switching it on. In some cases, we might have a standard station design in stock, which could cut the timeline significantly. Overall, we manage the schedule tightly to get your high-voltage supply up and running as soon as possible.
Yes – safety is paramount with high-voltage, and all our installations are engineered to be completely safe. The high-voltage station will be a locked, insulated unit (often a concrete or metal-enclosed cabin) that prevents any unauthorized access. All live components are shielded, and we install proper grounding and protection systems to eliminate the risk of shocks or fire. Our team is specially trained and certified for high-voltage work, which means every step from installation to maintenance is done following strict safety protocols. When everything is finished, using your high-voltage station is as safe as any other part of your electrical system – it just works in the background providing power, securely and reliably.
Yes, we do. High-voltage equipment requires periodic checks and maintenance, and our technicians are fully qualified to perform that. Through Reeload Care (our service program), we offer preventive maintenance for your high-voltage station – things like inspecting the transformer, testing protection relays, and keeping the enclosure in good condition. We also provide rapid response in case there’s ever an issue: if something goes wrong with your high-voltage supply, our team will troubleshoot and fix it as a priority. In short, we don’t just build the high-voltage station and leave – we’re available throughout its life cycle to keep it running safely and efficiently.
Certainly. If you already have a high-voltage cabin and you need more capacity or an update, we’re happy to help. Common scenarios include upgrading a transformer for more output, adding additional feeder panels to connect new equipment, or replacing older components with modern ones. Our experts will assess your current setup and propose a safe, cost-effective upgrade path. We coordinate with the utility as needed to make changes, and we perform the work with minimal downtime. Expanding or upgrading an HV installation is much more efficient than starting from scratch, and we have a lot of experience doing it – so you can trust us to seamlessly increase your power supply as your needs grow.
Reeload Care
Preventive maintenance extends the lifespan of your system and components while reducing the risk of failures and downtime.
It’s also often required by manufacturers to maintain warranty coverage.
When combined with inspections, maintenance ensures that installations remain compliant with legal and safety standards.
We offer a standard SLA that outlines response times and included services.
Additional options such as 24/7 on-call service or stock management can always be discussed and tailored to your business.
Yes, we work with clients to define critical spare parts needed to maximize system uptime. These parts can be stored either on-site or in one of our warehouses. For customers requiring ultra-fast response times, this may even become a requirement to minimize downtime.
A maintenance contract provides a clear overview of expected costs. You’re guaranteed specific response times and prioritized handling of any malfunctions or outages.
We operate with multiple technician teams who are always on the road throughout Belgium and the Netherlands. They’re equipped and trained to handle the most common issues. For more complex problems, we have product specialists on standby to provide immediate support when needed.
Reeload provides different phone lines for maintenance purposes. Clients with a maintenance contract have access to a dedicated service number.
For 24/7 contracts, there is a second, always-manned emergency line for urgent interventions.
Battery Energy Storage System
Ideally, you’d choose a larger transformer. However, in many parts of the Netherlands (and increasingly in Belgium), the grid cannot handle such upgrades anymore. In those cases, a (temporary) battery energy storage system can be a viable solution. Don’t forget to ask about our rental options!
Besides solving your power issue, battery systems can also support the grid operator (Elia, TenneT) and distribution operators (Fluvius, Enexis), often earning you attractive compensation.
Yes, in Belgium the BEBAT recycling fee is mandatory, and we include it in our quotes.
In most cases, yes. A notification or environmental permit is typically required. A fire department safety assessment is also often mandatory, addressing issues like compartmentalization, smoke detection, and fire suppression systems.
That depends on your specific use case, consumption levels, and any on-site energy generation. We tailor each solution to your needs.
Yes. In Belgium, you’re required to request a grid study—just as you would for a heavier grid connection or additional local energy production.
Since BESS systems can inject power into the grid (like solar or wind), they must meet the same standards.