We perform visual inspections, cleaning, tighten connections, update firmware, and test charger functions. These routine checks help catch minor wear or misalignment before they cause a breakdown avoiding unexpected repair costs and user complaints.

Remote monitoring is powerful, but it’s only one layer. Our Care packages integrate that with on-site inspections, corrective maintenance, and fast interventions. So when remote alerts flag a potential issue, we act before it becomes a failure for your customers.

With our Premium and Advanced packages, we commit to response windows, priority scheduling, onsite technician dispatch, and even <4h intervention for critical locations. This minimizes lost revenue and reputation risk when uptime matters most.

We structure pricing per charger (or per use case) and offer custom configurations in Advanced packages. If your site grows or technology changes, your plan can scale or adapt without losing past investment.

Reactive fixes are unpredictable and often significantly more expensive over time, repair parts, emergency shipping, lost revenue during downtime. Our Care plan smooths this into a predictable cost and protects your profitability.

Yes, the package is site-level coverage designed to protect the entire system. Think of it like insurance: one part failing does not void the benefit. You still get preventive service, coverage for the rest, and the failed unit is addressed under your agreement.

Even part-time sites face compliance requirements, customer dissatisfaction, and potential failure during operating hours. Care packages protect your investment, ensure legal inspections are up to date, and ensure reliability whenever you open your doors.