Reeload workers

Ongoing Service And Support, Built Into Every Project

Reeload Care is our commitment to long-term project performance. After installation, we continue to support clients with maintenance, inspection, upgrades, and service work tailored to the specific setup. Whether it’s a high-voltage station, fast-charging hub, or BESS configuration, our in-house teams ensure your infrastructure keeps running as reliably as the day it went live.

From quick response to planned maintenance, we offer flexible support options that reduce downtime, extend system lifespan, and keep your site grid-compliant. Our technicians are already trained on the systems we install, which means faster diagnosis, better accountability, and seamless technical alignment. No handovers, no delays.

We also offer Reeload Care to clients whose installations were not carried out by us, just ask and we’ll tailor a support package to your needs.

In-house service technicians

The same team that installs, maintains.

Flexible care packages

Choose inspection, maintenance, or full-service plans.

Quick response times

We’re on-site fast when it matters most.

Less downtime, more reliability

Infrastructure doesn’t stop at installation and neither do we. Reeload Care gives you post-installation support from the same team that built your system. That means faster service, aligned documentation, and proactive checks to keep everything running as it should.

  • Service for HV, BESS, and EV infrastructure
  • Routine inspections and preventative maintenance
  • On-call response for urgent technical issues
  • Maintenance by certified Reeload teams
  • Optional long-term care plans per site

FAQ

Preventive maintenance extends the lifespan of your system and components while reducing the risk of failures and downtime.

It’s also often required by manufacturers to maintain warranty coverage.
When combined with inspections, maintenance ensures that installations remain compliant with legal and safety standards.

We offer a standard SLA that outlines response times and included services.
Additional options such as 24/7 on-call service or stock management can always be discussed and tailored to your business.

Yes, we work with clients to define critical spare parts needed to maximize system uptime. These parts can be stored either on-site or in one of our warehouses. For customers requiring ultra-fast response times, this may even become a requirement to minimize downtime.